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Are you dealership-ready — and where would you fit?

22 quick questions. About 5 minutes. Find out where you stand and what kind of dealership work suits you — before you walk into an interview.

0 of 22 answered

Part 1 of 2

Are you dealership-ready?

1. Have you ever spent time inside a motor dealership — as a visitor, customer, or work-experience candidate?

2. Have you ever worked in a role where you dealt with customers or members of the public — even informally?

3. A customer walks into the showroom and no one comes to greet them. You are not officially on duty. What do you do?

4. A customer gives you personal details needed for an official dealership process. What should you do with that information?

5. A customer tells you the vehicle is too expensive and they can get it cheaper elsewhere. What is the best first response?

6. How would you honestly describe your own punctuality and reliability?

7. A customer visited the showroom three days ago and showed interest but did not buy. What should you do?

8. A customer comes in very angry about a problem with their vehicle. They are raising their voice. What do you do first?

9. You are assisting a customer who speaks a different home language to you. The conversation is in English. What is most important?

10. After speaking with a customer, why is it important to record the conversation details in the dealership's system?

Part 2 of 2

What kind of work fits you?

A dealership is more than salespeople — there are service advisors, parts advisors, reception and admin too. There are no wrong answers in this part. Answer honestly, not the way you think you should.

11. Your family is running a big event — a wedding or a community function. Which job do you naturally take on?

12. A neighbour who sells vegetables asks you to help at their stand for a day. Which part of the day would suit you best?

13. Honestly — which of these frustrates you the most?

14. Think back to group work at school, church or in your community. You were usually the one who…

15. Which compliment would mean the most to you?

16. A customer's car needs an expensive repair and they are stressed about it. Which part of that situation would you rather handle?

17. In many dealership sales jobs, part of your pay depends on what you sell — commission. How does that sit with you?

18. Be honest about paperwork and admin. Which is closest to you?

19. Something goes wrong — an order is late and the plan has collapsed. What is your first instinct?

20. If you started at a dealership on Monday, which would you want to learn first?

21. You help a customer for a full hour. They say no and walk out. How would you honestly react?

22. Five years from now, which of these sounds best?